Distribution System Operator (DSO) deployment

The learning from the SAVE project is feeding into several projects and business processes. The learning is part of the foundation facilitating the transition from DNO to a DSO allowing a more active role in the management of the networks. The DSO transition is happening across the country and will play a vital role in the move to a low carbon society.

It’s all about us working more closely with communities and residents to build networks that work for everyone – safe, reliable, low carbon, flexible and affordable.

As a result of the SAVE project SSEN are working to contract flexibility services from community organisations in order to delay or prevent network reinforcements, which can be expensive and disruptive. Flexibility allows us to make the most of the assets we already have, and utilise assets that exist in communities, while rewarding them for supporting us.

You can find out more about whether this is happening in your area currently by heading to Piclo. You can also find out more about a new project, Social Constrained Managed Zones, which is opening the market to smaller community organisations and residents.

Commercial Report

Regulatory Report

Joint Utility Working
In delivering cost-effective energy efficiency measures SSEN recognises a host of different organisations, both local and national, may have interests and see benefits in scaling rollout. A clear example of this is other utility suppliers who may want to roll out savings associated to their respective networks. By stacking such offers together in future these organisations can deliver on each of their aims whilst ensuring a smoother customer journey at a lower cost!

Behavioural messaging in the Power Track app
Drawing on the behavioural learning from SAVE, SSEN will work with the SAVE learning to improve its communications both internally (for example through letters to employees) and externally, for example in future iteration of the Power Track app.

http://news.ssen.co.uk/news/all-articles/2018/august/power-track-app/

Simple engagement best practises
SAVE’s community energy coaching trials has provided the project team with an abundance of techniques around how to better engage communities. This undertaking improves both the businesses ability to listen to what a community really needs and means of successfully growing interaction. The interaction techniques include:

Local branding/ownership;
Relating electricity to topics of interest (slow cooked cakes were a particular winner);
Simplifying/visualising any information or advice given so it can be digested almost instantly.